HIMS Representative
Job Description
Lincoln Community Health Center, Inc., a federally qualified community health center located in Durham, NC is recruiting for a HIMS Referral Representative. Durham is known as the Bull City, the City of Medicine, the Tastiest Town in the South, and the Startup Capital of the South. It’s a two-hour drive from the beach, a three-hour drive from the Blue Ridge Mountains, and is North Carolina’s fourth largest city by population. Along the East Coast, Durham is located conveniently along I-85. For those outside of driving distance, travel to and from is made easy as the City and County of Durham co-own the top-ranked Raleigh-Durham International Airport that services more than 45 nonstop destinations.
Job Description:
The HIMS Referral Representative will be responsible for managing patient referrals and authorizations, ensuring accurate and timely processing of medical records, and maintaining confidentiality of patient information.
Responsibilities:
- Review and process patient referrals and authorizations
- Coordinate with healthcare providers to obtain necessary medical records
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Input and update patient information in electronic health records system
- Communicate with patients and healthcare providers regarding referral status
- Assist with scheduling appointments and coordinating care as needed
Qualifications:
- High school diploma or equivalent required
- Previous experience in healthcare administration or medical records management preferred
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Proficiency in Microsoft Office and electronic health records systems
Lincoln Community Health Center, Inc. (LCHC), mission is to provide primary and preventive health care in a courteous, professional, and personalized manner.
Key requirements for any position are our “Core Values”:
- Courtesy
- Respect
- Quality
- Accessibility
- Teamwork
- Continuous Improvement
- Accountability
LCHC provides comprehensive, high-quality primary health care to our patients regardless of ability to pay. As a Federally Qualified Health Center (FQHC), we provide health care to all members of our community, including low income, uninsured patients and diverse communities. We screen potential employees to first ensure alignment with our key requirements followed by the requisite position skills set. In doing so staff must be committed to the mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve. Understanding that each individual is unique and recognizing our individual differences.