Part-Time Customer Service Representative

Job Description

We’re looking for a friendly, tech-savvy, and dependable Customer Service Representative to assist our customers with questions, issues, and product support on a part-time basis. This role is ideal for someone who enjoys helping others, communicates clearly, and can provide professional service with a smile — even through a screen or over the phone.

Responsibilities:

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner

• Resolve product or service issues by clarifying the complaint and determining the best solution

• Maintain accurate customer records using our internal support system

• Escalate complex issues to supervisors or appropriate departments when needed

• Provide feedback to help improve customer experience and processes

Qualifications:

• Previous customer service or call center experience preferred

• Excellent communication skills, both written and verbal

• Comfortable using email, live chat, and basic CRM systems

• Able to multitask and stay calm under pressure

• Positive attitude, reliability, and a strong work ethic

• High school diploma or equivalent required

Position Details:

• Type: Part-Time

• Schedule: Flexible shifts including evenings and weekends

• Location: [Insert City, State or “Remote”]

• Pay: $15–$19 per hour based on experience

Be the voice of a brand that values every customer — and every team member. Apply today!