Job Description
Bilingual Customer Service Representative
Company: Mom’s Meals
Location: Des Moines, Polk County
Salary: $36,000 – $44,000 / year
Category: Customer Services Jobs
Mom’s Meals is seeking a Part-time Bilingual Customer Service Representative to support clients receiving home-delivered meals. In this role, you will answer inbound calls, place and modify meal orders, explain program eligibility, and resolve delivery or billing questions in both English and another language. You’ll document interactions in our systems, follow scripts and compliance guidelines, and collaborate with logistics and care teams. Ideal candidates are compassionate, detail-oriented, …